FAQs

Please note we are currently only giving virtual guided walks which are entirely online via the Zoom app. We hope to resume normal walks as soon as safely possible.

What is your virtual tour like?

I introduce myself and the tour with the camera, and then I use a mix of visuals, from favourite photos and pictures to bring the atmosphere to life. I also use street views of the area so you can imagine doing the actual walk. I give an opportunity to ask questions at the end of every stop.

How do I book a tour?

We only take online bookings via the Eventbrite booking system which gives instant confirmation.

What happens on the day for a virtual tour?

You will need to download the Zoom app on to your device before the virtual tour. You will be emailed the password to the tour one day in advance of the meeting.

You are welcome to keep your video or microphone turned off, or you are welcome to speak and ask questions.

What’s the refund policy?

You will get a full refund if you cancel at least 24 hours before. Booking is online on the Eventbrite website.

My English is non-native. Is this a suitable tour?

Yes it is. Your tour guide is trained by the British Museum so is used to guiding tourists from abroad.

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